Company Reviews

The owner Ray reached out to me today to investigate my original claim. He states he has a record of the scooter being damaged before the shipment departed.

I appreciate his effort. Unfortunately this happened 6 months.

The quote i recieved was great. It was a not to exceed price, so i wasnt charged extra at the last minute. The movers were on time and to great care of my items. Everything was padded and shrink wrapped and no damage was done to any of my items or the residence i was leaving.

Envision Auto Relocations, John Andrews, is a broker who arranges automobile relocation with various shippers. John will gladly take his $150 broken fees but it might be well worth you efforts to research the shippers he selects. I have shipped 8 cars to date and did not have a problem with any until I had John Andrews arrange shipping of a vehicle. A little research would have shown the shipper had been in business less than a year and although they had the required insurance, their carrier would automatically decline a claim is the damage was less than $1000. John response, get someone out to give an estimate over $1000. John had assured me he only did business with responsible shippers who knew what they were doing. This was certainly not the case. They damaged the car both loading and unloading and then tried to extort additional money because of the difficulty encountered unloading the car. It took John 2 weeks to get the insurance info from the shipper after repeated unanswered phone calls. I would have been better off dealing with U-Ship and eliminated the broker’s fees. I still would have gotten the same poor shipping. IN MY CASE, ENVISION AUTO RELOCATIONS DID NOT DO THEIR HOMEWORK WHEN SELECTING MY AUTOMOBILE SHIPPER.

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We unfortunately had a terrible experience with this “business”. The gentlemen was quick to book our reservation and take our $300 deposit, informing us of a recent customer that they shuttled from her car drop off site to the airport free of charge. We were told that the timeline we were hoping to receive our car in would not be a problem. He was going to look up a good place to meet us near the airport, we would drop our car off , it would be shipped within a few days and would more than likely arrive at our destination soon after we did. The day of our flight arrived with NO WORD as to a meeting point or whether our car would even be able to be shipped. This is, of course, after SEVERAL failed attempts to contact them to confirm details–such as the free ride to the airport that we were told about. As we were checking our luggage at the airport, we hear from this company. We had to drive our car 15 min. to an obscure long term storage lot where a truck would come and pick up eventually. The shuttle to the airport he was so excited to inform us about? Well, it turned out that that lady had gotten a ride because “she was really nice”… SERIOUSLY??? Sparing the gory details, we paid to have our car stored for a week until it was picked up by family members because we heard no word on whether or not it was going to be shipped. We canceled on them and didn’t have to pay the $300 because they decided to book us with a contract that had only been exchanged by e-mail i.e. they didn’t have my or anyone in my family’s signature– the only good thing that they did for us. If I could give this place a negative score, I would. Avoid this company like the plague!

As an FYI, this company is pretty much a car delivery broker. So you pay them, and they contact a “reputable” delivery company to come and pick up your car.

This company is so-so. DEFINITELY not a 10, but not worth a report to BBB.

The company they “Brokered” delivered our car. However, the pickup was 3 days late and the delivery was 2 days late. As a broker, I’d expect some more communication with the company.

We received no notification of any of the delays from Nationwide and also INCORRECT information re: the allowable cargo weight of the car. While this only cost us $50.00, the lack of communication was unacceptable. Otherwise, why are we paying Nationwide? Perhaps they offer things behind the scenes that we are not aware of (insurance?). But from our point of view, the lateness and lack of communication about the lateness totally wrecked our schedules and was HUGELY inconveniencing.

I tried to get some resolution re: this and of course am not getting a response.

I wouldn’t necessarily call it a dealbreaker, but wouldn’t call it stellar business savvy either.

Up to you. It is a cheaper company, but expect some bumps along the way…