1000 N. West St. Suite 1200
wilmington DE, 19801
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submitted an online quote request that went to several companies. spoke with a few by phone and informed them all the same, if I choose them I’d call them back. I made my selection a day later and the broker called me back that he couldn’t list my transport because imove went – and without authorization – posted it on the central jobs board. I’ve been trying to call them all day to tell them to remove their posting of my auto transport. they must have caller ID as my calls all go on hold. on hold over 30 minutes twice today. emailed them twice with no response either.
do no answer the phone or even talk with them; they will post your transport without permission and you are locked into them until they remove it.
totally unethical.avoid at all costs.
STAY AWAY FROM THIS COMPANY!
I hired this company to assist with transporting my vehicle and I was also (based on other reviews) burned by the bait and switch and since there was no time to use another broker I had to agree to the extra $400 to transport my vehicle. My vehicle and the driver went missing for over five days (Not this companies fault) but their motto is “we stay with you from pickup to delivery” and it could not be more far from the truth. I called over and over again asking where my vehicle was and everyone I spoke to (at least three different people) told me they would call me back in 15 minutes but those calls never happened. I had to make all of the phone calls, NOT A SINGLE PERSON CALLED ME, I had to do everything. All I got from them each time I called was an apology. Obviously they just want your money and if things go south, your on your own….
Horrible.
Im sure if everything goes well they are just fine as a broker.
I used them to ship a car. We got an incompetent shipper. My auto was supposed to be here a week ago.
This is why they are bad. I call EVERY day asking them to help me figure out why my car is late. Boilerplate response ” we will call the transport company and call you back.” Nothing.
They are regulated by the DOT – I have files a complaint.
If you are shipping a car – stay away!
