Rating & Reviews
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f I could give them a lower rating I would. This company is sneaky and deceitful in their business dealings. We had specific dates for our car to be shipped and I let them know at least thru 12 different phone calls and texts. After they receive your payment method they could care less about your requests and needs. They have an answer for everything. We changed our airline flights at the suggestion of our salesperson at a cost to us of $150.00 to widen our window for pick up. They then dispatched a truck for pick up when they had been told numerous times that we would not be available. I found that very deceitful as they had actually called me a couple of days before to let me know there was a truck available in our time frame to pick up our vehicle but the car would be dropped off two hours away from outr home. I told her that that wouldn’t work for us and she said she would continue to work on it and call me back. Well lo and behold no phone call and they dispatched anyways knowing we weren’t available. I even had to call the driver to let him know as at this point I did not trust this company. They have refused to refund my $249.00. They have every excuse in the book. I noticed on their site that they are so proud to be shipping million dollar vehicles. There 4 1/2 star rating is a fallacy. I wish I had come to Yelp first rather than looking at “paid for” google reviews. Please do not use this company. You have been warned.
BEWARE!!!! DO NOT USE THIS COMPANY!!
On April 23rd, they picked up my vehicle in Fort Myers, FL at 9:30 at night with a tow truck because the auto transport company never picked it up from us. I paid extra for Guaranteed Pick-up with an estimated delivery date of April 26th or 27th to Cape Cod, MA. They contracted with another carrier for pick up at the storage facility on April 27th or 28th with an estimated delivery of April 30th. The 2nd carrier canceled and almost a week later, it is still sitting in a storage facility in Ft. Myers, with no date for delivery. I have reached out several times to Montway and they just continue to say that they are working on it. They do not stand by their contracts. Once they assign a carrier they charge the full price and offer no support. Again…DO NOT USE THIS COMPANY!!
BEWARE!!!! DO NOT USE THIS COMPANY!!
On April 23rd, they picked up my vehicle in Fort Myers, FL at 9:30 at night with a tow truck because the auto transport company never picked it up from us. I paid extra for Guaranteed Pick-up with an estimated delivery date of April 26th or 27th to Cape Cod, MA. They contracted with another carrier for pick up at the storage facility on April 27th or 28th with an estimated delivery of April 30th. The 2nd carrier canceled and almost a week later, it is still sitting in a storage facility in Ft. Myers, with no date for delivery. I have reached out several times to Montway and they just continue to say that they are working on it. They do not stand by their contracts. Once they assign a carrier they charge the full price and offer no support. Again…DO NOT USE THIS COMPANY!!
I had to move my car back from Texas to Washington, driving wasn’t really an option at the time either.
So I used this company.
I had to move my car back from Texas to Washington, driving wasn’t really an option at the time either.
So I used this company.